U.CADDIE (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application at ucaddie.com (the “Service”). By using the Service, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
- Account data (email address, name, password)
- Golf profile information (club distances, preferences, handicap)
- Contact details submitted through forms
- Optional phone number for SMS opt-in notifications
- Payment information processed through our payment provider
Information Collected Automatically
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, features used, time spent)
- Log data (IP address, access times, referring URLs)
- Location data when using GPS features (with your permission)
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Generate personalized caddie recommendations, shot simulations, and course strategies
- Provide GPS-based distance and course mapping features
- Send transactional notifications and service updates
- Respond to your inquiries and support requests
- Improve and optimize our Service
- Prevent fraud and enforce our terms
- Comply with legal obligations
Third-Party Service Providers
We work with trusted third-party providers to operate our Service:
Resend (Email)
Handles transactional email delivery. Resend is GDPR compliant and EU-US Data Privacy Framework certified.
Stripe (Payments)
Processes payment transactions securely. We do not store your full payment card details on our servers. Stripe is PCI DSS Level 1 certified.
Supabase
Provides secure database storage and authentication infrastructure.
Cookies & Tracking
We use the following types of cookies and tracking technologies:
Essential Cookies
Required for authentication, user preferences, and core Service functionality. These cannot be disabled.
Payment Cookies
Stripe, our payment processor, may set cookies to enable secure payment transactions and fraud prevention.
Advertising & Analytics Cookies
We use cookies and tracking pixels from advertising networks and search engines — including but not limited to Google Ads, Meta (Facebook/Instagram), TikTok, and Microsoft Advertising — to measure the effectiveness of our advertising campaigns, deliver relevant ads, and analyze site traffic. These third-party cookies may collect information about your browsing activity across different websites.
You can manage your cookie preferences through your browser settings or through the opt-out mechanisms provided by each advertising platform. Opting out of advertising cookies does not affect the functionality of the Service.
Do Not Track & Global Privacy Control
We honor Do Not Track (DNT) browser signals and Global Privacy Control (GPC) requests as valid opt-out requests per applicable law.
Data Sharing & Sales
U.CADDIE does not sell, rent, or trade your personal information to third parties.
We may share limited information only in these circumstances:
- With service providers who assist in operating our Service (as listed above)
- When required by law, regulation, or legal process
- To protect the safety, rights, or property of U.CADDIE or our users
- In connection with a business transfer (merger, acquisition, or sale of assets), with prior notification to affected users
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you the Service. You may request deletion of your data at any time by contacting us at info@ucaddie.com.
Your Privacy Rights
California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Not be discriminated against for exercising your rights
We respond to verifiable requests within 45 days.
European Residents (GDPR)
Your rights include:
- Access to your personal data
- Rectification of inaccurate data
- Erasure (“right to be forgotten”)
- Restriction of processing
- Data portability
- Objection to processing
Other U.S. States
Residents of Virginia, Colorado, Connecticut, Utah, and other states with consumer privacy laws may have similar rights under their respective legislation.
Data Security
We implement industry-standard security measures to protect your data:
- HTTPS/TLS encryption for all data in transit
- Encrypted data at rest
- Secure authentication protocols
- Regular security assessments
- Access controls and monitoring
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: info@ucaddie.com